Exchange Policy
Returns & Exchanges
Easy Exchange. No Hassle.
Not happy with your order? We'll sort it.
Exchange any full-price item within 7 days of delivery — no lengthy process, no back and forth.
How to start an exchange
📱 Message us on WhatsApp with your order number, and our team will arrange the rest.
Exchange Eligibility
Items can be exchanged within 7 days of purchase or delivery if they meet the following conditions:
✔ Unused and unwashed
✔ In original condition
✔ Original packaging intact
✔ Price labels and tags attached
Important
— Exchanges are not accepted simply because the customer changed their mind or no longer likes the design
— Colour variations due to screen settings are not considered a defect
— Customized products cannot be exchanged or returned
Refund Policy
We do not offer cash refunds.
If a product has a quality issue or manufacturing defect, you may choose:
• An exchange
Refunds may only be processed in rare cases where the replacement item is out of stock.
Shipping charges and taxes are non-refundable.
Non-Returnable Items
The following items are final sale and cannot be exchanged or refunded:
— Sale or promotional items
— Customized products
Need Help?
Our support team is happy to assist.
📞 Call: +92 301 1127468 / WhatsApp: +92 301 1127468